Client Success Stories

Proven Results Across Industries

Real-world case studies demonstrating Eliassen's impact on digital transformation, compliance, and innovation

94%

Client Retention

18 months

Avg Engagement

96%

On-Time Delivery

68%

Client Referrals

Financial Services

Top 10 U.S. Regional Bank

Year: 2023 • Team Size: 22 consultants over 14 months

320% over 3 years

ROI

Challenge

Legacy mainframe systems preventing digital innovation, $15M annual maintenance costs, 18-month cloud migration timeline at risk

Solution

Eliassen deployed 22-person team (Cloud Architects, DevOps, Security, QA) to execute phased AWS migration using containerization and microservices

Outcomes

Completed migration 4 months ahead of schedule

Reduced infrastructure costs by 42% ($6.3M annual savings)

Improved application performance by 67%

Achieved SOC 2 Type II and PCI-DSS compliance

Zero downtime during cutover

Services Used:

Cloud InfrastructureCybersecurityApp DevelopmentTest Automation

"Eliassen's deep banking expertise and flawless execution de-risked our most critical initiative. They became an extension of our team."

22 consultants over 14 months

2023

320% over 3 years ROI

Life Sciences

Global Pharmaceutical Company (Top 20)

Year: 2024 • Team Size: 12 consultants over 5 months

450% (avoided $120M in delayed launch costs)

ROI

Challenge

FDA requiring real-world evidence (RWE) for drug label expansion, fragmented data across 14 systems, 6-month regulatory deadline

Solution

Eliassen Clinical Data Sciences team built unified RWE platform integrating EHR, claims, registry data with AI-powered analytics

Outcomes

Delivered platform in 5 months (1 month ahead of deadline)

Integrated 8.2M patient records across 14 data sources

Enabled regulatory submission with high-quality RWE

Reduced data prep time from 12 weeks to 3 days

Platform now used for 6 additional drug programs

Services Used:

Clinical Data SciencesAI & Data ServicesRegulatory Compliance

"Eliassen understood both the science and the data engineering. They saved our label expansion and created a competitive advantage."

12 consultants over 5 months

2024

450% (avoided $120M in delayed launch costs) ROI

Federal Government

U.S. Federal Civilian Agency

Year: 2024 • Team Size: 8 consultants over 10 months

ROI

Challenge

OMB zero-trust mandate requiring agency-wide implementation by Q4 2024, 87 applications across hybrid cloud, limited internal cybersecurity expertise

Solution

Eliassen Group Federal deployed certified cybersecurity architects to design and implement zero-trust architecture (ZTA) with identity-centric controls

Outcomes

Achieved OMB zero-trust maturity targets 2 months early

Secured 87 applications and 12,000 endpoints

Reduced security incidents by 71%

Implemented continuous diagnostics and mitigation (CDM)

Passed IG audit with zero findings

Services Used:

CybersecurityCloud InfrastructureCompliance Automation

"Eliassen brought cleared professionals who understood both federal compliance and modern security architecture. Mission-critical partnership."

8 consultants over 10 months

2024

ROI

Clearance: Secret

Retail & Consumer Goods

National Apparel Retailer

Year: 2023 • Team Size: 18 consultants over 11 months

285% over 2 years

ROI

Challenge

Siloed e-commerce and in-store systems causing inventory inaccuracies, 28% cart abandonment rate, declining customer satisfaction

Solution

Eliassen built unified commerce platform with real-time inventory visibility, AI-powered personalization, and seamless buy-online-pickup-in-store (BOPIS)

Outcomes

Cart abandonment reduced from 28% to 16%

BOPIS adoption grew to 22% of online orders

Inventory accuracy improved to 97% (from 73%)

Customer satisfaction scores up 34 points

Platform scaled to handle 3x Black Friday traffic

Services Used:

App DevelopmentAI & Data ServicesCloud InfrastructureEnterprise Agility

"Eliassen delivered both technical excellence and retail industry knowledge. They understood our customer journey inside and out."

18 consultants over 11 months

2023

285% over 2 years ROI

Insurance

Mid-Market Property & Casualty Insurer

Year: 2024 • Team Size: 14 consultants over 8 months

520% over 3 years

ROI

Challenge

Manual claims processing taking 18-23 days, rising customer complaints, operational costs at 32% of premium (industry avg: 24%)

Solution

Eliassen implemented AI-powered claims automation using computer vision for damage assessment, NLP for claims triage, and RPA for processing

Outcomes

Claims processing time reduced to 4.2 days (81% improvement)

Operational expense ratio improved from 32% to 26%

Customer satisfaction scores increased 42 points

Fraud detection accuracy up 67%

Handling capacity increased 3.5x with same staff

Services Used:

AI & Data ServicesApp DevelopmentTest Automation

"The AI solution Eliassen built transformed our claims operation. We're now a competitive advantage instead of a cost center."

14 consultants over 8 months

2024

520% over 3 years ROI

Technology

Fortune 500 Technology Company

Year: 2023 • Team Size: 6 agile coaches over 12 months

410% (revenue acceleration + cost avoidance)

ROI

Challenge

Failed previous agile transformation, waterfall mindset entrenched, 9-month release cycles preventing market responsiveness

Solution

Eliassen deployed SAFe-certified agile coaches to implement scaled agile framework across 12 teams (200+ people) with executive sponsorship

Outcomes

Release cycle reduced from 9 months to 6 weeks

Team velocity increased 3.2x within 6 months

Employee engagement scores up 28 points

Time-to-market for new features cut by 74%

Built internal agile coaching capability (trained 18 coaches)

Services Used:

Enterprise AgilityProduct ManagementChange Management

"Eliassen didn't just teach agile—they changed our culture. We're now outpacing competitors who are still doing waterfall."

6 agile coaches over 12 months

2023

410% (revenue acceleration + cost avoidance) ROI